IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

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Status Not under consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Jun 17, 2022

RELATED IDEAS

Provide support for HEIC attachment types captured when Maximo Mobile is used on a browser on a Mobile device

Maximo Mobile can be accessed on a browser on Mobile devices. It's common for the Service Request functionality especially to be used on a browser on a tablet. A user may use an iPad to take an image and attach it to the SR. This image may have a file type of HEIC. This image can't be opened and viewed in Maximo.
Idea priority Medium
Needed By Quarter
  • Post comment
  • Admin
    JORDAN SMITH
    Reply
    |     Mar 2, 2023

    It's low-effort for us to allow the file type, but then you'll end up with many attachments in Maximo that you can't view on a desktop because the browsers themselves to not support HEIC. There is a system setting on devices to auto-convert all HEIC files to JPG in iOS settings, and this is our recommendation for the forseeable future:
    https://www.sync.com/help/photos-showing-as-heic-instead-of-jpegjpg/

  • Guest
    Reply
    |     Jun 21, 2022

    Even when HEIC is added as a acceptable file type(system property mxe.doclink.doctypes.allowedFileExtensions) we have to change the system property mxe.doclink.defaultPrintDocWithReport to change default value of printing attached document with report if printable type to false. So it is basically an inert file that can’t be viewed or printed.

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