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IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

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  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Not under consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Jun 21, 2022

Support for multiple servers/profiles

Use case:

Customer has many contractors performing work across multiple retail outlets & the contractors range from small “mom & pop” operations to large contractors with offices & teams across the country.

For the larger contractors, they support multiple customers & may be required to use/access the individual customer’s Maximo Mobile application.

Problem:

  1. Maximo Mobile only allows a single instance of the app to be deployed on the mobile device. This becomes an issue when the contractor is required to access 2 or more Maximo environments (each belonging to a different customer).

  2. When switching customer accounts, a reset of Maximo Mobile is required meaning that a full sync needs to happen each time which is impractical especially when the contractor is in the field due to the time it takes to perform a full sync each time & the availability of connectivity (they may not have internet access).

Suggestion:

  1. Either have the ability to deploy multiple copies of the Maximo Mobile app onto a single device (1 for each customer instance); or

  2. Have the ability to store & switch between multiple accounts.

We may also have to consider the issue of different customer instances having different app configurations (ie. Layout & customisations).

Idea priority High
Needed By Quarter