IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

My ideas: IBM MAS - Maximo IT

Showing 9

Change Language from within the Service Portal

We are using IBM Control Desk as our main ITSM tool. The service portal is planned to be used by all end users to log their SRs / Incidents. We have Signle Sign-On implemented in our environment. We have a multi-lingual environment (around 50 coun...
over 5 years ago in IBM MAS - Maximo IT 1 Delivered

Extend lucene search for control desk

Hi, in self service center we have found out that Lucene search is working only for couple of languages. Because control desk is using a lot of different languages worldwide it is cruical that you extend support for other languages also.
over 4 years ago in IBM MAS - Maximo IT 2 Delivered

Integration of ICD with Jira - Bendigo

Ability to integrate ICD with Jira as with new Agile ways of working staff work across multiple applications. This is also becoming a standard integration capability with some of the major ITSM tool sets. IBM Care SR: CSPWBIROS
over 6 years ago in IBM MAS - Maximo IT 1 Delivered

Enable solution failed, successful on service poral virtual assistant

When the user views a solution in service portal's virutal assistant , it asks whether the solution was successful or not. If the user clicks Yes then a green tick is shown otherwise a red tick is shown (see attached). This data should be stored s...
about 5 years ago in IBM MAS - Maximo IT 0 Delivered

ICD login page allow to click a button for show password interaction before clicking login to avoid misspelling

The customer will like to have something similar than others login pages that have the possibility to click a button next to the hidden password field in order to check/seen the value inserted before clicking login button. The idea is to confirm i...
over 2 years ago in IBM MAS - Maximo IT 3 Delivered

allow worklog (add comments) to ticket from the slack commands

The functional users update ticket on ICD continuously using the worklog table as related table of ticket, in that way the track the activities that have been done or the reasons why the ticket have not been progress to another state, so adding co...
over 2 years ago in IBM MAS - Maximo IT 3 Delivered

Story -epic cd 4 adding more fields(serialnum,assettag...) in lookup of asset in service portal

When creating requests and choosing asset. It is easier to have serialnum or assettag available. Sometimes description isnt enough. Especially if you have multiple assets.
almost 3 years ago in IBM MAS - Maximo IT 2 Delivered

Story- Epic CD 4 Standard fields to be added to "Report Issue" app in Service Portal

In application "Report Issue" in IBM Service Portal 7.6.1.3, there is a predefined list of standard fields of object SR that are displayed on the screen. Using "Page Editor" application, we can add only custom fields but we cannot add any standard...
almost 3 years ago in IBM MAS - Maximo IT 3 Delivered

Ability to mark survey questions mandatory

In our ICD we have enabled the survey module for our customers. I.e. to provide their feedback on the quality of our services/solutions. We notice that the survey module in ICD is fairly flexible, but seems to be lacking a function to make certain...
almost 2 years ago in IBM MAS - Maximo IT 2 Delivered

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