IBM Sustainability Software - Ideas Portal


This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas

  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

IBM MAS - Maximo IT

Showing 70 of 5187

Self Service Portal Virtual Assistant to Search through Service Offerings, not just solutions.

Self Service Portal Virtual Assistant to Search through Service Offerings, not just solutions.
over 5 years ago in IBM MAS - Maximo IT 3 Not under consideration

When rejecting or accepting ticket resolution via service portal, the log is not translating the tag on ICD

When entering a log in the portal via actions, for example reject or confirm ticket resolution, a tag is inserted in the worklog details, this only happens for new versions, it did not happen until version 7.6.1.1. from the service portal. See IBM...
over 1 year ago in IBM MAS - Maximo IT 1 Is a defect

Increase speed for ICD offering catalog calls that take 8-12 seconds, to allow for more concurrent API calls (avoid waits).

Increase speed for ICD offering catalog calls that take 8-12 seconds, to allow for more concurrent API calls (avoid waits). End users would like to concurrently kick off multiple API calls at the same time, although current product build will not ...
about 3 years ago in IBM MAS - Maximo IT 2 Not under consideration

Story Cd 27- Have a countdown timer (countdown till target finish) in the tickets and workorders apps.

Have a visible countdown timer in the ticket/work order header, that counts down till the target finish, to calculate how much time is left. The timer does not have to take into consideration non-working hours (due to calendar/shift or days off) ...
over 1 year ago in IBM MAS - Maximo IT 1 Planned for future release

Ability to open record in a ‘New Tab’ in the browser (right click the record > Open in New Tab).

Users can work on multiple records in parallel. This feature is available in all other competitor products.
over 1 year ago in IBM MAS - Maximo IT 1 Not under consideration

Update Worklog Entries to Display Activity Worklog Entries like they do for Related Records.

We're using IBM Control Desk 7.5.3.1 and in order to get a comprehensive view of the ticket, worklog entries of any activities created on the ticket should be visible on the ticket like the worklog entries of related records are. Changes automatic...
about 8 years ago in IBM MAS - Maximo IT 4 Not under consideration

Ability to pull back related CI's from Topology view to service tickets CI details:

Ability to pull back related CI's to service tickets CI details: For any CIs not of type ‘BUSINESS.APPLICATION' that is entered into the CI Table of a service ticket, interrogate it's CI Topology and add any related CIs of type ‘BUSINESS.APPLICATI...
about 5 years ago in IBM MAS - Maximo IT 2 Not under consideration

Ability to modify Change Status Dialog on List View

Ability to modify Change Status Dialog on List View, including Solution Details fields to allow for Bulk close of tickets with Solution Details being populated.
about 5 years ago in IBM MAS - Maximo IT 4 Not under consideration

SLA Calculation based on escalation Time

The IBM ICD Service Level agreement application uses Reported date to calculate SLA for tickets. We need the option of SLA Calculation based on Escalation Time for our special purpose. So, we request your usual cooperation in doing so as urgent as...
over 3 years ago in IBM MAS - Maximo IT 2 Not under consideration

Required fields to be shown on a list/table on screen.

Required fields to be shown on a list/table on screen. Once each field is clicked o, takes you to the required field to fill out, once filled out, disappears from the table/list.
almost 6 years ago in IBM MAS - Maximo IT 5 Not under consideration

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