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Status Delivered
Workspace IBM Envizi - ESG Suite
Categories Base Platform
Created by Guest
Created on Mar 10, 2023

RELATED IDEAS

Notification Contact Report

We require a report that shows notification contacts against their respective locations. 

It'd also be useful if this report contained locations that didn't have an assigned notification contact as it will show where notification contacts need adding to system.

We also require this for KPI purposes so we know which alerts aren't being responded to and by who.

Ryan

Idea priority Low
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Yas Karunatilake
    Reply
    |     May 19, 2023

    Thank you for raising this idea. We have released a new report to export the list of Notification Contacts. This report can also be used to setup notification contacts in bulk. Details of the report can be found here: https://knowledgebase.envizi.com/home/setting-up-notification-contacts-in-bulk-via-a-tem

    Please note that the report does not display locations that do not have notification contacts. To get this information, you can use the Extract for Locations report to get the full list of locations, and cross reference this against the Setup Notification Contacts report.

  • Admin
    Michael Dunbar
    Reply
    |     Mar 20, 2023

    It is possible to export all the notification contacts as a CSV from the notification contacts grid (Manage --> Notification Contacts). On the Notification contacts grid select the down arrow icon (to the right of the "ACTIONS" button) and choose CSV to download the data as a csv report.

    The second part of the request about a solution for seeing which locations don't have notification contacts assigned will be reviewed by the relevant product owner.

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