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Status Functionality already exists
Workspace IBM Envizi - ESG Suite
Categories Base Platform
Created by Guest
Created on Dec 5, 2024

RELATED IDEAS

Include All Data Changes in Audit History Report

Currently, changes to account items, that is, usage records stored under an account, are not included as changes in the Audit History.  For example, if a record is replaced by a connector, the deletion of the replaced record is not included.  Hence, we have no history of the record going further back than the most recent replacement.

This would allow us to determine, with specificity, when a usage record was changed or replaced, and by whom.  This is important information, in the event that an internal or external audit identifies a suspect record for review, and we are required to identify if a change occurred and if so, who was responsible, in order to inquire as to the reason.

Idea priority Medium
Needed By Quarter
  • Post comment
  • Admin
    Michael Dunbar
    Reply
    |     Dec 9, 2024

    Hi JP -- after reviewing the support ticket I believe they misunderstood your inquiry. Changes to records are best viewed directly in the platform. There are multiple places where these changes can be reviewed:

    1. Inserts and updates can be tracked in the Records History page (from the account summary --> More --> Record History). This will show all inserts and updates for all records within an account.

    2. Deletes can be tracked in the Audit History page at the account level (from the account summary --> More --> Audit History). This will show changes to the account but also records the deletions of any records within the account (this is standard theme for our audit information -- deletions are recorded in the audit of the entity within which the deleted item sits. Eg. a deletion of an account is stored in the audit history of the location etc.).

    3. Right click an individual Record and choose "Audit History". This will show only the inserts and updates for the selected record.


    Cheers.

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