IBM Sustainability Software - Ideas Portal
This portal is to open public enhancement requests against the products and services belonging to IBM Sustainability Software. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).
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We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:
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Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,
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Post an idea.
Get feedback from the IBM team and other customers to refine your idea.
Follow the idea through the IBM Ideas process.
Specific links you will want to bookmark for future use
Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.
IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.
ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.
Apologies. I responded to the email and not to the post.
In this case, I do not believe that the app points return is the answer we are looking for.
The client is looking for the users to be able to easily, and properly, logout of Maximo, while maintaining user buy-in.
Rather than actually addressing the root cause of improperly logging out, you have chosen to make the application more streamlined visually, rather than functionally.
User comments in the past have always been how unnecessarily complicated Maximo is. And this is not just fields on the screen. Key functionality, used continuously, is being buried into further clicks and more confusion.
This will not aid the users in buying into the upgrade product.
Hi again. With no further feedback I'm going to close this Idea with no further action. However, I believe the issue raised will improve with the session timeout capabilities to be completed in our next release.
Thanks for the feedback.
The biggest issue we see with orphaned sessions is the time it takes for the system to return the unused apppoints back to the pool. To address this, we are making the session timeout configurable by the MAS administrator so they can set it to as little as 5mins.
Would this new feature (planned for a future release) address the concerns raised in this case?
This Idea is being moved to the MAS Common Services team for evaluation.