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Status Future consideration
Created by Guest
Created on May 31, 2023

Unify reports into one section

Right now, detailed information is spread out into different sections of the site and not easily locatable. I had to ask our account rep for where to find info that SHOULD be readily acceptable. I wanted an export of detailed interval meter readings (bulk interval extract reports) to use your terminology. But rather than go to the reports section of the site, where virtually all other data is available, I have to go elsewhere. This report can only be found from the Meters grid rather than the reports list. WHY!? I mean, if you want to make it available in several places, fine. But why bury/hide it? Why not have it as one of the reports you make available in the reporting section of the platform where users can easily find it? 

Idea priority Medium
Needed By Not sure -- Just thought it was cool
  • Guest
    Reply
    |
    Aug 28, 2023

    Thank you for replying to this. Some other feedback I'd like to offer given your comments:

    I think this highlights a flaw in the UX approach for this platform. You cited a back-end configuration issue as drive the need for a different location of the report data. Users don't care about this. This seems like yet another issue with bad architecture choices driving a lack of usability. For example, Envizi doesn't support multiple browser tabs even though Mozilla introduced it 20 years ago. Nor does it support the ability to use the back button, something all internet browsers have supported since the beginning. I realize that IBM bought Envizi rather than creating it internally. But I would strongly recommend you take a more user-centric approach to your interface design and feature set going forward.

  • Admin
    Yas Karunatilake
    Reply
    |
    Aug 28, 2023

    Hi Dan, thank you for providing this feedback on the location of the Interval Data Bulk Extract report.

    All reports in Envizi use the same underlying template, but the labels and dropdowns are customized for each report. However, the Interval Data Bulk Extract report contains some additional fields and selections and hence is effectively using a different template. This meant we were unable to open the form from the normal reports grid and hence it needed to be moved to the meters grid.

    I understand that this can cause some confusion since all other reports are available via the Reports menu. At this stage we are unable to change this functionality but I have marked it for future consideration so it can be reviewed at a later date.