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Status Not under consideration
Workspace IBM MAS - Mobile
Created by Guest
Created on Aug 31, 2022

RELATED IDEAS

Save contents of transaction queue

In instances where the transaction queue in Maximo Mobile becomes stuck, requiring uninstallation of the app, it would be helpful if the contents of the queue could be exported, in order to avoid data loss.


Part 1: Export

  • Capability to generate a file that contains the entire contents of a user’s sync queue (including transactions and attachments) that have not yet been received by the server

  • Share interface (like logs) to send the transaction file via various mechanisms

  • Nice to have: Action that removes the contents of the sync queue in mobile, so that if the sync issue resolves after export, duplicate transactions do not end up being sent to Maximo via Mobile and the import API


Part 2: Import

  • Nature of transactions (sequence & dependencies) unlikely to be human readable

  • Would need a mechanism in Enterprise to ingest and process the file

  • Mechanism would need write permission to the relevant security groups mirroring that which the user had

  • API would need to be able to process messages containing a username other than the one that was signed into Enterprise

Idea priority Urgent
Needed By Yesterday (Let's go already!)
  • Post comment
  • Admin
    Joao Souto Maior
    Reply
    |     Apr 10, 2024

    Stuck transactions needs to managed as defects through the correct support channels. Please engage with support in case you are still seeing stuck transactions in the latest ifix of Maximo Mobile.

    2 replies

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